Proactive IT Support

Our ‘Managed IT’ services keep your systems running smoothly. Using remote monitoring and management technologies, we identify potential problems with your servers and workstations before they ever have a chance to cause you disruption.

Proactive IT Management


Operating 24 hours a day, these proactive monitoring systems fix most problems as they arise and they quickly flag those they can’t. They check the vital signs of your key infrastructure and keep you fully informed of what’s going on. In many cases, they even allows us to fix problems remotely without ever having to interrupt your routine operations.

Prevention is always better than cure and, with AMP’s managed server support, you keep the risks of server downtime to an absolute minimum.

Under a managed server agreement, we monitor your systems on a continuous basis, enabling us to spot the first signs of faults, conflicts and bottlenecks. This, coupled with our remote management facility, means we can deliver a pre-emptive fix to prevent them from impacting on your productivity.

In addition to continuous monitoring of your hardware resilience and fault tolerance, we’ll also monitor your back-ups, hypervisor status, and the temperatures and fan speeds of your servers. In all, we keep track of around 300 metrics on every server we watch. If you are running key services such as SQL, we’ll watch those closely, too.

We can also scan your network devices and update your software patches/hotfixes, your anti-virus definitions and generally bolster your defences against cyber threats. This further reduces your risks, whilst maximising network security.

Our managed server support is available to all types of business no matter the size.


  • Real-time monitoring (24/7, year-round)
  • Pre-emptive maintenance – proactively addressing faults
  • Fewer disruptions or network outages
  • No downtime during setup
  • Ready access to technical support
  • Increased security
  • Active management of anti-virus, threat management & software updates
  • Scalable pricing; great value for money
Managing your computer performance is essential for your continued business success. No one benefits from downtime, so we’ve developed our Managed Workstation package to monitor your PCs and laptops and keep them in optimum health.

We maintain a continuous audit of your workstations and their specifications, and we provide regular reports on their performance and software.  Our active monitoring work means we can identify (and usually fix) most common problems remotely, so you suffer little or no downtime. It also enables us to keep your workstations protected with the latest patches and hotfixes. Typically, this will all happen in the background without requiring any intervention on your part at all.

The service is continuous – 24/7, all year round – and our specially developed software means that nothing gets overlooked. That delivers important advantages for any business.


  • Cost-savings – avoid downtime and productivity losses
  • Efficiency – staff remain productive and uninterrupted
  • Continuity – all your systems are kept working at peak performance
  • Confidence – stay free to focus on your business, not your IT infrastructure
  • Good management – stay informed about issues, risks and key events
  • Information – get an accurate, up to date audit of your PCs and their specifications
  • Intelligence – get concise reports on any incidents that occur
  • Security – all your threat management systems are kept fully updated
  • Availability – your staff enjoy effective day-to-day IT support  while using PCs & laptops

Next Steps

Our Managed Workstation service is fully scalable – from one PC, right up to hundreds – so it’s suitable for any stage of your business.

AMP’s Managed Mobile will relieve your concerns about the security and management of your business devices, without compromising on the privacy of your staff.

Instant access to data has become the norm in the modern business world, and smart phones and mobile devices are commonplace. However, this trend is putting increasing pressure on organisations to allow such  devices to access their corporate network. Proper management and control of users is essential if organisations are going to be able to maintain effective data security.

Our Managed Mobile service enables us to monitor, manage, secure and support all your devices, so they can be safely integrated into your company’s technology infrastructure.


  • Maintains reliable IT security
  • Enables staff to operate effectively in the office and in the field
  • Service provided remotely, with minimal disruption
  • Set-up is quick and trouble-free
  • Priced on a per-user monthly subscription
  • No additional hardware or infrastructure needed
  • No additional capital costs

Next Steps

Our Managed Mobile service is suitable for any size and type of business, whether you provide devices or whether your employees bring their own.

Get in Touch

Interested in our services or simply need advice? Our expert team are here to help you.

AMP takes your privacy very seriously. The information we collect will only be used in relation to the products and services you have requested from us and we will never share your data with anyone else. Any data you do provide will be held in accordance with the requirements of General Data Protection Regulation (GDPR) and in accordance with our Privacy Policy.

Disaster Recovery

Much of our IT support work is about maintaining business continuity - working proactively to keep our clients fully operational and untroubled by downtime. Part of that work is about making robust preparations for emergencies - natural disasters, regional infrastructure failures or anything else that might impact on your operations.


Good IT support is about making sure you're prepared for the worst; that you're ready with back-ups and cloud-based technologies, all set to resume operations with minimal delay.


The fact that we're based in Preston means that many of our IT support clients are based locally, but we also serve clients throughout the Fylde and Wyre, in East Lancashire and as far north as Cumbria. A key benefit of cloud based services and remote systems management is that geography is no barrier, so whether you're based in Preston or Prestatyn, we'll always be ready to protect your business. 


Next Steps?

If you’d like help in bolstering your IT infrastructure, fixing a problem or planning for the future, please contact our expert technicians today.