Call out and repairs

In most cases, our proactive monitoring and management services will be the best, most cost-effective way of ensuring the continuity of your systems. However, for those that don’t have such an agreement in place, we can still provide timely and affordable support.

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IT Call-outs and Repairs

Accidents, wear and tear, user error and many other factors can cause IT systems to falter. When they do, you need a rapid and robust fix that gets your staff and systems fully operational as soon as possible. That’s where our team of expert IT technicians can offer invaluable support.

If you’re having problems with a server, a network, a workstation or some other vital element of your IT infrastructure, you can simply call us out to fix it. Our on-site support service is available throughout Preston, Lancashire and the North West, and we can sort most problems out in a single visit.

Call-outs are charged at an hourly rate and we’ll be pleased to give you an estimate before we set out. For a repair estimate, please call us on 0800 368 7730.

Sometimes, a call-out won’t be necessary. If you can clearly describe the problem, our remote support service may well be a faster, cheaper solution.

Our experienced support staff can often talk you through the steps necessary to address the fault yourself or, if you need more active assistance, we can use remote desktop technology to access your system and make the necessary investigations online. Either way, we’ll get you back to full productivity in as short a time as possible.

To take advantage of our remote support service, please call us on 0800 368 7730 (new customers). Existing customers can call our support hotline on 01995 600 700.

Our outsourced service desk is a good choice for businesses that are highly dependent on IT systems. If an IT fault could seriously impact on your routine operations, then it could be well worth talking to us about an ongoing service agreement.

Under such a plan, we’ll be there to help you all year round. Our experienced staff will take your calls and support requests whenever they arise, and we’ll take charge of solving whatever challenges you face. It’s a fixed price service, so you’ll be in full control of your costs, and you can be confident that any IT problems will be addressed with the minimum of delay or disruption.

For more details about our outsource service desk service, please call us today on 0800 368 7730.

If, like some organisations, you rely on specialist software or you have multiple platforms spread across multiple sites, a bespoke IT support agreement might be the most useful and cost-effective option.

We have extensive experience of many different sectors, industry-specific software and devices – everything from CNC manufacturing systems to x-ray machines – so if yours is a business that calls for specialist support, there’s an excellent chance we can help.

For more details about our bespoke support services, please call us today on 0800 368 7730.

Call out and repair James standing next to van

Call out and repair James leaning into the back of a van

Get in Touch

Interested in our services or simply need advice? Our expert team are here to help you.

AMP takes your privacy very seriously. The information we collect will only be used in relation to the products and services you have requested from us and we will never share your data with anyone else. Any data you do provide will be held in accordance with the requirements of General Data Protection Regulation (GDPR) and in accordance with our Privacy Policy.

Next Steps?

If you’d like help in bolstering your IT infrastructure, fixing a problem or planning for the future, please contact our expert technicians today.