Smart, Strategic IT Support for Your Business
Looking to Outsource Your IT?
Partnering with AMP InfoSys means putting your IT systems in safe hands. We provide secure, reliable support backed by trusted expertise so you can focus on running your business without interruption.
Our bespoke IT support contracts include proactive monitoring, offering a cost-effective way to prevent issues before they impact your operations. Rather than reacting to problems, we take a preventative approach that keeps everything running smoothly.
With strategic planning and a security-first mindset, we deliver tailored IT solutions designed to protect and future-proof your business.
Benefits of IT Support
IT Support through an agreed package means:
- Cyber secure: Built‑in security audits and best‑practice enforcement protect your systems and data, without you having to lift a finger.
Reliable continuity: If a glitch occurs, you won’t be stuck waiting. We offer proactive monitoring and fast response times tailored to your environment.
Zero guesswork: Our team of seasoned IT experts handles patching, maintenance, upgrades, and backups.
Predictable costs: With a fixed monthly plan, budgeting becomes simpler – no surprise invoices or emergency call-out charges.
Bespoke to your needs: We adapt our service levels to your business – you only pay for what you truly need.
Less downtime, more peace of mind: To ensure your systems are always up, secure, and enforce service-level guarantees in case they’re not.
IT systems can fail for many reasons: accidents, hardware wear and tear, user errors, or unexpected glitches. When they do, every minute of downtime impacts your business. That’s why our experienced technicians are ready to respond swiftly and resolve issues with minimal disruption.
We provide:
Rapid on-site support
Fast, effective fixes
Reliable, expert assistance
Quick system recovery to keep your business moving
Not every issue requires a site visit. In fact, most problems can be resolved remotely – quickly and efficiently. When something goes wrong, our customers simply log a support ticket, and our team aims to resolve the issue within minutes.
Our experienced technicians can either talk you through a fix or, if needed, securely access your system using remote desktop tools to diagnose and correct the problem directly.
Either way, our goal is simple: to get you back to full productivity as fast as possible.
If, like some organisations, you rely on specialist software or you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.
We have extensive experience across a wide range of sectors, industry-specific software, and specialised equipment – from CNC manufacturing systems to x-ray machines. If your business requires specialist IT support, there’s a strong chance we have the expertise to help.
Benefits of an IT Support Contract for Multi-Site Businesses:
1. Consistent Support Across All Locations
A single contract ensures that every site receives the same high standard of service, minimizing discrepancies and confusion across branches.
2. Centralised IT Management
You get one point of contact for all IT needs, making coordination and communication simpler.
3. Streamlined Security and Compliance
Unified security protocols and compliance standards are easier to set up and monitor.
4. Cost Efficiency and Predictable Budgeting
One contract often results in lower overall costs and more predictable monthly expenses.
5. Faster Response Times and Prioritised Support
With remote monitoring and dedicated support agreements, issues can often be detected and resolved quickly, sometimes before staff even notice.
6. Scalable Infrastructure and Strategic Planning
A good IT partner will help your systems grow with your business, ensuring that expansions, relocations, or new sites are smoothly integrated.
7. Standardised Hardware, Software & Policies
A contract supports consistent device setups, software licensing, and user policies, making staff training and onboarding more efficient.
At AMP InfoSys, we don’t typically offer ad hoc or one-off call-outs. Our focus is on providing reliable, ongoing IT support through tailored service contracts, giving you consistent expertise, faster response times, and predictable monthly costs.
However, we understand that urgent issues can arise. If you’re in a difficult situation, we may be able to assist on a one-time basis, with support charged at an hourly rate.
IT Support across Lancashire...
If you need a reliable, ongoing IT support that is tailored to your business, then contact our team AMP InfoSys for more information.
