IT Support

What is AMP Proactive Monitoring

AMP Proactive Monitoring allows for you to understand how your services are performing, along with identifying potential areas of risk 24 hours a day, 7 days a week.

Proactive Monitoring can be applied to all your business needs, including; applications, networks, security, computers and data centres.

IT Support - Monitoring Data Graph

Network

Network services includes; local area, wide area and wireless technology. AMP understands that today’s networks not only support data but also voice and video traffic which has become increasingly critical to businesses and their customers everyday. Proactive Monitoring allows AMP to determine if a problem is occurring at a protocol, transport, equipment or application level that could lead to a congestion issue. Using a proactive approach, monitoring applications can notify engineers on their smartphones when they are away from their desks based on alarm conditions and thresholds established as metrics. AMP’s approach to Proactive Monitoring allows us to address problems before they impact the availability of your network.

Security

AMP understands that operational integrity is vital to a productive business. Information security is designed to provide layers of protection to safeguard IT assets in the form of equipment and data. AMP Proactive Monitoring provides you with the ability to protect IT assets from potential security breaches for wired and wireless networks, computers and applications. This approach to monitoring security significantly reduces risk of vulnerabilities and provides real-time information for visibility to manage a business security posture designed to maintain confidentiality, integrity and availability of IT services.

Application

AMP’s Proactive Monitoring of applications allows AMP to address issues before they occur without impacting your business. Application monitoring can occur in conjunction with network monitoring to study performance of the application and protocols over the network. Monitoring applications can also provide quantitative, metric-based information about the performance of a website, database and analytical tools. Trending information reports generated by monitoring systems aid you in performance tuning and future planning.

Data Centre

Business data centres, house servers, storage, network equipment and environmental services in the form of power and cooling to keep the equipment running smoothly. AMP’s Proactive Monitoring of data centres allows AMP to understand the health status for the technology and utility services your using. Health status includes the efficiency of CPUs, memory and network input and output. Proactive monitoring also provides an understanding of humidity, power and cooling levels. This information benefits the operational integrity of the room along with understanding the efficiency of the utility services for budget management and future capacity planning.

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    If you need responsive and reliable IT solutions that are tailored to your business, then contact the experts at AMP. Our skilled engineers provide outstanding IT support and technical expertise you can depend on.

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