What is AMP Proactive Monitoring

Key features of Proactive Monitoring:

Proactive and reactive monitoring: Proactive and reactive monitoring are key features of effective system management, and they include:

• Real-time alerts: Notifies teams of unusual behaviour (e.g. high CPU usage, suspicious login attempts).
• Preventative action: Fixes small issues before they become major problems.
• Performance tracking: Keeps systems running smoothly by identifying slowdowns or bottlenecks.
• Security oversight: Detects signs of cyber threats, intrusions, or malware early.

Introduction to Proactive Monitoring

Proactive monitoring is a comprehensive approach to IT system management that involves actively anticipating and addressing potential issues before they impact performance or cause disruptions. This approach is crucial for maintaining optimal system performance, reducing downtime, and enhancing user satisfaction.
By proactively monitoring key metrics and performance indicators, businesses can identify potential issues early on and enable timely intervention to fix these to prevent them from escalating into major problems. Using AMP’s Proactive monitoring tools and techniques, such as infrastructure monitoring and application monitoring, play a vital role in enabling businesses to proactively monitor their systems and resolve performance issues before they affect business operations.

Why it matters:

• Reduces downtime using early warning performance indicators
• Improves system performance
• Enhances cyber security
• Supports business continuity
• Saves time and money in the long run
• Follows best practices for effective system management

Monitoring Strategy

At AMP, we can put in place a well-planned monitoring strategy for your company which is essential for effective proactive monitoring.

This involves defining key metrics and performance indicators, setting up monitoring tools and alerts, and establishing a baseline for normal system behaviour. The monitoring strategy will include provisions for proactive measures, such indicators as anomaly detection and smart alerting, to enable operations teams to respond swiftly to potential performance issues.

By having a comprehensive monitoring strategy in place, this can ensure that your IT systems are running at optimal performance, reduce downtime, and enhance customer trust.

Key performance indicators, such as response time and resource usage, should be monitored closely to identify unusual patterns and potential issues.

Network Proactive Monitoring Tools

Network services includes; local area, wide area and wireless technology. At AMP, our experts understands that today’s networks not only support data but also voice and video traffic which has become increasingly critical to businesses and their customers everyday.

Proactive Monitoring allows AMP to determine if a problem is occurring at a protocol, transport, equipment or application level that could lead to a congestion issue. Using a proactive approach, monitoring applications can notify engineers on their smartphones when they are away from their desks based on alarm conditions and thresholds established as metrics. AMP’s approach to Proactive Monitoring allows us to monitor key metrics and address problems before they impact the availability of your network.

Security System Performance

At AMP, our experts understands that operational integrity is vital to a productive business. Information security is designed to provide layers of protection to safeguard IT assets in the form of equipment and data. AMP Proactive Monitoring provides you with the ability to protect IT assets from potential security breaches for wired and wireless networks, computers and applications. This approach to monitoring security significantly reduces risk of vulnerabilities by taking pre-emptive measures and provides real-time information for visibility to manage a business security posture designed to maintain confidentiality, integrity and availability of IT services.

Application

AMP’s proactive application monitoring allows our IT support team to address issues before they occur without impacting your business. Application monitoring can occur in conjunction with network monitoring to study performance of the application and protocols over the network. Monitoring applications can also provide quantitative, metric-based information about the performance of a website, database and analytical tools. Trending reports generated by our monitoring systems aid you in fine-tuning and future planning your system performance.

Data Centre Infrastructure Monitoring

Business data centres house servers, storage, network equipment, and other infrastructure components essential for smooth operations. AMP’s Proactive Monitoring of data centres allows us to understand the health status for the technology and utility services your using.
Health status includes the efficiency of CPUs, memory and network input and output. Proactive monitoring also provides an understanding of humidity, power and cooling levels. This information benefits the operational integrity of the room along with understanding the efficiency of the utility services for budget management and future capacity planning.

Looking for help with AMP’s Proactive Monitoring?

To find out we can help you find the right monitoring tool for your business. Call our team today on 0800 368 7730 or complete our enquiry form.