IT Support & Solutions

Introduction

Solving Modern IT Challenges for Growing Businesses

Why use AMP for your outsourced IT support & cyber security?

  • Less downtime – fewer interruptions, fewer emergencies
  • Lower risk – reduced chance of cyber incidents, data loss, or compliance failures
  • Predictable costs – no surprise repair bills or panic spending
  • Peace of mind – knowing someone is actively looking after your IT
  • Better decision-making – clear advice on what to upgrade, replace, or plan for next

A broad range of options tailored to suit you

Working as an extension to your team

Outsourced Managed Services Support

Unlimited calls: we answer the phone when you need help
If something isn’t working, you can speak to a real person who understands your business and can fix the issue quickly — often without needing to visit your site.

We fix problems before they become disruptions
We constantly monitor your systems in the background. This allows us to spot warning signs early and deal with them before they cause downtime.

Looking after all your IT equipment
Laptops, PCs, servers, mobiles — we supply them, set them up properly, keep them updated, and make sure they stay secure and reliable.

Managing your Microsoft 365 setup
Email, files, calendars, and teamwork tools are set up correctly, kept secure, and managed so your team can work efficiently — whether in the office or remotely.

We protect your business from cyber threats
We put multiple layers of security in place to stop hackers, phishing emails, and stolen passwords from causing damage. Threats are monitored and dealt with around the clock

Backing up your data and plan for the worst, including Disaster Recovery
Your data is backed up safely, and there’s a clear recovery plan in place so your business can get back up and running quickly if something goes wrong

We make sure everything works together
Any specialist systems you rely on — industry software, printers, machinery, or bespoke technology — are integrated so your IT works as one joined-up system.

No surprise hidden costs.

Transparent contracts.

Peace of mind.

Call our dedicated IT support team today 01995 600700.

Device Management

Every business wants their IT systems to be secure and run seamlessly and at AMP InfoSys we understand how frustrating it is when computers slow down or equipment fails, impacting performance. That’s why our annual support contracts include comprehensive device management, giving you peace of mind that your IT kit stays reliable and ready when you need it most.

Network Monitoring

Keep your business connected and protected with AMP’s Network Monitoring Service. We work proactively to minimise the risk of downtime, ensuring your network and servers stay reliable when you need them most.

If your current setup is creating more headaches than solutions, our expert team can deliver a network service that actually supports your business.

From small businesses to large enterprises, AMP’s tailored network solutions are built to meet the needs of organisations of every size.

Proactive Monitoring

With AMP InfoSys Proactive Monitoring, you get round-the-clock insight into how your IT systems are performing—while we identify and address potential risks before they disrupt your business. Available 24/7, our monitoring covers every aspect of your infrastructure, including applications, networks, security, computers, and data centres.

Book your free consultation today and discover how our experts can equip your business with the right proactive monitoring tools. Call us on 01995 600700 to get started.

Cloud Services

Cloud-based IT solutions give your business powerful advantages, and our cloud services deliver rapid scalability, stronger disaster-recovery capabilities, improved security, and often significant cost savings. If you’re curious about how cloud storage, software, and communications could transform your business but aren’t sure if it’s the right move, we’re here to help.

Our experts provide honest, tailored advice and handle all the technical details, from hardware to software, ensuring a smooth transition to the cloud. Get in touch today to discover how we can make the cloud work for you.

Microsoft Office 365

We deliver managed IT services that combine on-site and remote support, helping your business get the most out of Microsoft 365. Managing Microsoft 365 effectively requires specialist expertise from secure deployment and ongoing maintenance to user support and cost optimisation—and that’s exactly what our team provides.

Find out why you should choose Microsoft 365 for your business.

Cyber Security

Discover the ultimate solution to safeguard your online world with absolute ease.

We provide cyber security solutions for businesses throughout the Preston area. Reliable solutions to empower your business to operate securely and confidently in today’s digital environment. Whether safeguarding sensitive data or defending against cyber threats, this cutting-edge platform delivers robust protection to meet your security needs.

With advanced systems in place, you can focus on growing your business, knowing your digital assets are secure. Embrace seamless, reliable security to navigate the ever-changing digital landscape with confidence.

Do you have cyber security concerns? Call our experts on 01995 600700 to learn more about how our cyber security services will help minimise risks and safeguard your most important information against a cyber attack.

Specialist IT Solutions for Different Sectors

If, like some organisations, you rely on specialist software or you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.

From our head office based in Preston, our team of IT professionals have extensive experience in providing business IT support services across many different sectors with industry-specific software and devices – everything from CNC manufacturing systems to x-ray machines. If your business is looking for specialist IT support, there’s an excellent chance we can help you.

Support By Sector:

IT Support for Accountants
IT Support for Tourism & Leisure
IT Support for Lawyers
IT Support for Veterinary
IT Support for Manufacturing
IT Support for Food & Agriculture
IT Support for Dentists

If you cannot see your sector listed here? To find out if we can provide support for your business – Call our IT support desk today on 01995 600700.

Your Trusted Software Support Partner

As a business, you don’t want to spend time solving IT conflicts and infrastructure problems. You just want stuff to work – so we’ll make sure that it does.

As organisations develop, they typically introduce new hardware, software and security measures. Their systems can become more complex, with many more elements, and that presents certain challenges.

  • Advice about software choices – from operating systems to everyday packages
  • Software installation and testing
  • Fixing problems with your existing systems
  • Getting new and existing systems to ‘talk’
  • Training in software such as Microsoft 365

We’ll make it our job to bring them all together, to streamline your technology and get it working seamlessly.

Are you looking for a new service provider in Preston? Why not talk to our software support team on 01995 600700 to discuss your business needs.

Smart, Strategic IT Support

IT Support Contracts/Service Plans

Partnering with AMP InfoSys means putting your IT systems in safe hands. We provide secure, reliable support backed by trusted expertise so you can focus on running your business without interruption.

Our bespoke IT support contracts include proactive monitoring, offering a cost-effective way to prevent issues before they impact your operations. Rather than reacting to problems, we take a preventative approach that keeps everything running smoothly.

With strategic planning and a security-first mindset, we deliver tailored IT solutions designed to protect and future-proof your business. We can do a lot of your IT support remotely, as well as via telephone calls and face-to-face meetings.

At AMP InfoSys, we don’t typically offer ad hoc or one-off call-outs. Our focus is on providing reliable, ongoing IT support through tailored service contracts, giving you consistent expertise, faster response times, and predictable monthly costs.

Benefits of IT Support

IT Support through an agreed package means:

  • Cyber secure: Built‑in security audits and best‑practice enforcement protect your systems and data, without you having to lift a finger.
  • Reliable continuity: If a glitch occurs, you won’t be stuck waiting. We offer proactive monitoring and fast response times tailored to your environment.
  • Zero guesswork: Our team of seasoned IT experts handles patching, maintenance, upgrades, and backups.
  • Predictable costs: With a fixed monthly plan, budgeting becomes simpler – no surprise invoices or emergency call-out charges.
  • Bespoke to your needs: We adapt our service levels to your business – you only pay for what you truly need.
  • Less downtime, more peace of mind: To ensure your systems are always up, secure, and enforce service-level guarantees in case they’re not.
IT Support for Multi-Site Businesses

Supporting Multi-Site Organisations with Seamless IT Solutions.

If, like some organisations, you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.

We have extensive experience across a wide range of sectors, industry-specific software, and specialised equipment – from CNC manufacturing systems to x-ray machines. If your business requires specialist IT support, there’s a strong chance we have the expertise to help.

Benefits of an IT Support Contract for Multi-Site Businesses:

  • Consistent Support Across All Locations
    A single contract ensures that every site receives the same high standard of service, minimizing discrepancies and confusion across branches.
  • Centralised IT Management
    You get one point of contact for all IT needs, making coordination and communication simpler.
  • Streamlined Security and Compliance
    Unified security protocols and compliance standards are easier to set up and monitor.
  • Cost Efficiency and Predictable Budgeting
    One contract often results in lower overall costs and more predictable monthly expenses.
  • Faster Response Times and Prioritised Support
    With remote monitoring and dedicated support agreements, issues can often be detected and resolved quickly, sometimes before staff even notice.
  • Scalable Infrastructure and Strategic Planning
    A good IT partner will help your systems grow with your business, ensuring that expansions, relocations, or new sites are smoothly integrated.
  • Standardised Hardware, Software & Policies
    A contract supports consistent device setups, software licensing, and user policies, making staff training and onboarding more efficient.

 

Reliable Backup Service Provider

Your business-critical data is the backbone of your operations, but it’s also incredibly fragile.

Any number of factors could cause it to disappear forever: human error, data corruption, or hardware failure. Don’t leave your business vulnerable to these risks. With a secure backup in place, you can minimise disruptions to your operations, avoid lost productivity and revenue, and ensure that your business stays up and running.

Our backup service works quietly and consistently in the background so, the chances are, you’ll rarely be aware that anything at all is happening. The process has a minimal ‘footprint’ and should cause no noticeable slowing or disturbance to your systems.

The service can be tailored to your needs, but it will typically offer comprehensive coverage – extending to your servers and your workstations. Allow us to handle the configuration and set up the scheduling, and your data backup system should become a great asset to the business.

For help with data backups for your business, call our IT support help desk today on 01995 600700.

IT Support - Backup Service - Businessman using computer to backup data.
Disaster Recovery Services

Companies’ systems and data can potentially be at risk from natural disasters such as flooding, from accidents, from criminal acts such as theft and arson and, of course, from cyber attack. To counter these threats, it is important that you develop a disaster recovery plan.

As part of our client safeguarding work, we offer practical, expert advice and standalone backup solutions. Our security and disaster recovery assessments include a review of your business continuity measures. We’ll identify any weaknesses in your policies and practices, and we’ll advise you on your options for adopting best practice. We’ll also suggest improvements that will give you that critical last line of defence against a successful attack.

You’ll have the reassurance of knowing that your business can recover from such an incident within a commercially acceptable timeframe. Our support team will be there to help you recover, in a calm and efficient manner. We’ll get you operational as quickly as possible. Basically, we’ll be there when you need us most.

To discuss your disaster recovery needs, call our IT help desk on 01995 600700 today.

Proactive Monitoring Systems

We don’t just offer support when IT issues arise. Our proactive monitoring operate 24 hours a day, and fix most problems as they arise and keep your systems running smoothly..

With a proactive approach, we use remote monitoring and management technologies to identify potential problems with your servers and workstations before they ever have a chance to cause you disruption. in many cases, this even allows us to fix problems remotely without ever having to interrupt your routine operations.

We’ve developed our Workstation package to monitor your PCs and laptops and keep them in optimum health, and our Server options further reduces your digital risks, whilst maximising network security. Our expert team will update your software patches/hotfixes, your anti-virus definitions and generally bolster your defences against cyber threats.

In addition, our Mobile service enables us to monitor, manage, secure and support all your devices, so they can be safely integrated into your company’s technology infrastructure – without compromising on the privacy of your staff. Our active management services are fully scalable, and suitable for any stage of your business.

Ready to safeguard your business with proactive IT support? Contact our help desk on 01995 600700 to find out how we can help you.

Web Services Provider

Our web services keep your websites and communications well managed, secure, and up to date.

We can help you register and keep track of your domain name renewal dates and manage them on your behalf so that you never miss an important deadline. Where required, we can advise you on hosting packages and look after your renewals, so you’ll never suffer interruptions to your web presence.

A dependable web connection is another business essential. We help companies to choose the right internet connection technologies and we help set up the connections themselves. What’s more, as companies grow and technologies evolve, so we help clients to understand their changing needs and to plan accordingly.

Email is the backbone of business communication, and we understand how crucial it is to keep your email systems up and running without interruption. We pride ourselves on ensuring your email remains efficient, even with the addition of new accounts and multiple sites. Experience the peace of mind that comes with dependable email communication backed by our commitment to excellence.

For help with a web service provider for your business, call our experts today on 01995 600700.

Your Trusted Local IT Support Provider in Preston

Why choose AMP?

It’s our people that make AMP InfoSys special. We employ experienced IT professionals, and our technical skills rank amongst the very best in the region. From our head office based in Preston, we can operate as your trusted support partner, delivering world-class leading expertise in fully managed IT support services to small, medium and large businesses across a diverse number of industry sectors.

Need expert IT support services for your business? Call our experts today on 01995 600700 for a free consultation,  or submit an enquiry form through our contact page.

Latest Testimonial
“We’ve worked with Adam and James from AMP for over 10 years; as the business has grown, we’ve always found them and the rest of the team to be friendly, knowledgeable & efficient. They are a reliable partner who have proactively managed our IT support throughout this period, sometimes challenging our established practises but always wanting to make sure we have the most robust and secure systems in place. This ensures our systems and data remain secure, allowing us to focus on our own customer service and business growth.”
Chris Gibson, MD of GGM Group
"Adam & his team at AMP have provided us with a solid, reliable, professional service over the last 20 years. Over that time I have been approached by other security & IT providers, none of which have measured up."
Patrick Daniels
Second Chance Ltd
"Working with AMP InfoSys has made a real difference to how we manage our IT across all our practices. Their team understands the unique challenges of a busy veterinary environment and consistently provide reliable, proactive support that keeps our systems running smoothly. The recent upgrade to Windows 11 was handled seamlessly, with minimal disruption to our daily work. We value their friendly, knowledgeable approach and the peace of mind that comes from knowing our technology is in safe hands. AMP InfoSys have become a trusted partner who genuinely care about our business and our ability to deliver the best possible care to our clients and their animals."
Mandy Wilkinson, Director & Product Manager
Lanes Vets
"AMP has been our trusted IT support provider for many years. Although we briefly worked with another provider, we ultimately chose to return to AMP - a decision we’ve never regretted. Their understanding of our business needs and expectations is exceptional. They respond quickly to any queries or issues, and their team of engineers is consistently knowledgeable, professional, and patient. I would highly recommend AMP to any business looking for reliable and efficient IT support."
Rosa Stuart, Practice Manager, Towers & Gornall Accountants
"Working with AMP is a partnership built on trust, shared values, and a forward-thinking approach. Both of our businesses started from local roots and have grown through the same commitment to reliability, innovation, and customer care. As two companies at the forefront of developing technologies in our respective industries, we understand the importance of staying ahead. AMP’s IT support gives us the confidence that our systems are secure, efficient, and ready to evolve with us, allowing our team to focus on delivering the fast, high-quality service our customers rely on. It’s reassuring to work with a company that truly understands what it takes to combine progress with personal service."
Paul Talarczyk, Managing Director, Allcool NW Ltd
I’ve enjoyed working with AMP for many years now and trust them implicitly. It is a side of our business that is developing all the time and AMP's expertise is invaluable. Because their men are so clever and work most things out remotely, it's as if they're sat in the office with me when I call them.
Andrew Brewer, Claylands
I've had so many little issues recently which wouldn't have happened if I had contacted AMP in the first place but the guys have been great helpful, friendly and efficient. Thanks Guys!
Laura, E Collinson & Company Ltd (SmileBack Review - Nov '25)
Damon was excellent - query sorted in a very timely manner. Very professional.
Donna Wallace, Beckett Rawcliffe Ltd (SmileBack Review - Nov '25)
Always a helping hand in getting issues sorted promptly and get me back up and running. Thank you :)
Marie Wells, WyreBank (SmileBack Review - Dec '25)
IT Support Working at Laptop
Years of Experience

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    If you need responsive and reliable IT solutions that are tailored to your business, then contact the experts at AMP. Our skilled engineers provide outstanding IT support and technical expertise you can depend on.