IT Support - Support Staff on Headset

IT Support & Solutions

Introduction

Solving Modern IT Challenges for Growing Businesses

Today’s businesses face more IT challenges than ever before. From cybersecurity threats to the pressure of scaling systems as operations expand, we offer professional expertise with your IT support. With technology evolving rapidly, staying in control can feel overwhelming – especially when no single person can manage it all.

That’s where we come in.

A broad range of options tailored to suit you

Working as an extension to your team

IT Support - Service engineer working on a server

Business IT Support You Can Rely On

We’re a trusted business IT support company, helping businesses across a wide industry sector keep their IT systems running smoothly. Whether you’re dealing with everyday tech issues or planning long-term infrastructure upgrades, our experienced team is here to support you. Available 24/7, we  respond quickly to ensure your technology operates smoothly, minimising disruptions and enabling your business to thrive in today’s fast-paced digital world.

Do you need help with your hardware, software, infrastructure or planning? Call our dedicated IT support team today 01995 600700.

Specialist IT Solutions for Different Sectors

If, like some organisations, you rely on specialist software or you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.

From our head office based in Preston, our team of IT professionals have extensive experience in providing business IT support services across many different sectors with industry-specific software and devices – everything from CNC manufacturing systems to x-ray machines. If your business is looking for specialist IT support, there’s an excellent chance we can help you.

Support By Sector:

IT Support for Accountants
IT Support for Tourism & Leisure
IT Support for Lawyers
IT Support for Veterinary
IT Support for Manufacturing
IT Support for Food & Agriculture
IT Support for Dentists

If you cannot see your sector listed here? To find out if we can provide support for your business – Call our IT support desk today on 01995 600700.

IT Support - Call Tech Support
Your Trusted Software Support Partner

As a business, you don’t want to spend time solving IT conflicts and infrastructure problems. You just want stuff to work – so we’ll make sure that it does.

As organisations develop, they typically introduce new hardware, software and security measures. Their systems can become more complex, with many more elements, and that presents certain challenges.

  • Advice about software choices – from operating systems to everyday packages
  • Software installation and testing
  • Fixing problems with your existing systems
  • Getting new and existing systems to ‘talk’
  • Training in software such as Microsoft 365

We’ll make it our job to bring them all together, to streamline your technology and get it working seamlessly.

Are you looking for a new service provider in Preston? Why not talk to our software support team on 01995 600700 to discuss your business needs.

Smart, Strategic IT Support

IT Support Contracts/Service Plans

Partnering with AMP InfoSys means putting your IT systems in safe hands. We provide secure, reliable support backed by trusted expertise so you can focus on running your business without interruption.

Our bespoke IT support contracts include proactive monitoring, offering a cost-effective way to prevent issues before they impact your operations. Rather than reacting to problems, we take a preventative approach that keeps everything running smoothly.

With strategic planning and a security-first mindset, we deliver tailored IT solutions designed to protect and future-proof your business. We can do a lot of your IT support remotely, as well as via telephone calls and face-to-face meetings.

At AMP InfoSys, we don’t typically offer ad hoc or one-off call-outs. Our focus is on providing reliable, ongoing IT support through tailored service contracts, giving you consistent expertise, faster response times, and predictable monthly costs.

Benefits of IT Support

IT Support through an agreed package means:

  • Cyber secure: Built‑in security audits and best‑practice enforcement protect your systems and data, without you having to lift a finger.
  • Reliable continuity: If a glitch occurs, you won’t be stuck waiting. We offer proactive monitoring and fast response times tailored to your environment.
  • Zero guesswork: Our team of seasoned IT experts handles patching, maintenance, upgrades, and backups.
  • Predictable costs: With a fixed monthly plan, budgeting becomes simpler – no surprise invoices or emergency call-out charges.
  • Bespoke to your needs: We adapt our service levels to your business – you only pay for what you truly need.
  • Less downtime, more peace of mind: To ensure your systems are always up, secure, and enforce service-level guarantees in case they’re not.
IT Support for Multi-Site Businesses

Supporting Multi-Site Organisations with Seamless IT Solutions.

If, like some organisations, you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.

We have extensive experience across a wide range of sectors, industry-specific software, and specialised equipment – from CNC manufacturing systems to x-ray machines. If your business requires specialist IT support, there’s a strong chance we have the expertise to help.

Benefits of an IT Support Contract for Multi-Site Businesses:

  • Consistent Support Across All Locations
    A single contract ensures that every site receives the same high standard of service, minimizing discrepancies and confusion across branches.
  • Centralised IT Management
    You get one point of contact for all IT needs, making coordination and communication simpler.
  • Streamlined Security and Compliance
    Unified security protocols and compliance standards are easier to set up and monitor.
  • Cost Efficiency and Predictable Budgeting
    One contract often results in lower overall costs and more predictable monthly expenses.
  • Faster Response Times and Prioritised Support
    With remote monitoring and dedicated support agreements, issues can often be detected and resolved quickly, sometimes before staff even notice.
  • Scalable Infrastructure and Strategic Planning
    A good IT partner will help your systems grow with your business, ensuring that expansions, relocations, or new sites are smoothly integrated.
  • Standardised Hardware, Software & Policies
    A contract supports consistent device setups, software licensing, and user policies, making staff training and onboarding more efficient.

 

Reliable Backup Service Provider

Your business-critical data is the backbone of your operations, but it’s also incredibly fragile.

Any number of factors could cause it to disappear forever: human error, data corruption, or hardware failure. Don’t leave your business vulnerable to these risks. With a secure backup in place, you can minimise disruptions to your operations, avoid lost productivity and revenue, and ensure that your business stays up and running.

Our backup service works quietly and consistently in the background so, the chances are, you’ll rarely be aware that anything at all is happening. The process has a minimal ‘footprint’ and should cause no noticeable slowing or disturbance to your systems.

The service can be tailored to your needs, but it will typically offer comprehensive coverage – extending to your servers and your workstations. Allow us to handle the configuration and set up the scheduling, and your data backup system should become a great asset to the business.

For help with data backups for your business, call our IT support help desk today on 01995 600700.

IT Support - Backup Service - Businessman using computer to backup data.
Robust Cyber Security Solutions

Discover the ultimate solution to safeguard your online world with absolute ease.

We provide cyber security solutions for businesses throughout the Preston area. Reliable solutions to empower your business to operate securely and confidently in today’s digital environment. Whether safeguarding sensitive data or defending against cyber threats, this cutting-edge platform delivers robust protection to meet your security needs.

With advanced systems in place, you can focus on growing your business, knowing your digital assets are secure. Embrace seamless, reliable security to navigate the ever-changing digital landscape with confidence.

Do you have cyber security concerns? Call our experts on 01995 600700 to learn more about how our cyber security services will help minimise risks and safeguard your most important information against a cyber attack.

IT Support - Cyber Security
Disaster Recovery Services

Companies’ systems and data can potentially be at risk from natural disasters such as flooding, from accidents, from criminal acts such as theft and arson and, of course, from cyber attack. To counter these threats, it is important that you develop a disaster recovery plan.

As part of our client safeguarding work, we offer practical, expert advice and standalone backup solutions. Our security and disaster recovery assessments include a review of your business continuity measures. We’ll identify any weaknesses in your policies and practices, and we’ll advise you on your options for adopting best practice. We’ll also suggest improvements that will give you that critical last line of defence against a successful attack.

You’ll have the reassurance of knowing that your business can recover from such an incident within a commercially acceptable timeframe. Our support team will be there to help you recover, in a calm and efficient manner. We’ll get you operational as quickly as possible. Basically, we’ll be there when you need us most.

To discuss your disaster recovery needs, call our IT help desk on 01995 600700 today.

IT Support - Data Recovery Laptop
Proactive Monitoring Systems

We don’t just offer support when IT issues arise. Our proactive monitoring operate 24 hours a day, and fix most problems as they arise and keep your systems running smoothly..

With a proactive approach, we use remote monitoring and management technologies to identify potential problems with your servers and workstations before they ever have a chance to cause you disruption. in many cases, this even allows us to fix problems remotely without ever having to interrupt your routine operations.

We’ve developed our Workstation package to monitor your PCs and laptops and keep them in optimum health, and our Server options further reduces your digital risks, whilst maximising network security. Our expert team will update your software patches/hotfixes, your anti-virus definitions and generally bolster your defences against cyber threats.

In addition, our Mobile service enables us to monitor, manage, secure and support all your devices, so they can be safely integrated into your company’s technology infrastructure – without compromising on the privacy of your staff. Our active management services are fully scalable, and suitable for any stage of your business.

Ready to safeguard your business with proactive IT support? Contact our help desk on 01995 600700 to find out how we can help you.

IT Support - Monitoring Data Graph
Web Services Provider

Our web services keep your websites and communications well managed, secure, and up to date.

We can help you register and keep track of your domain name renewal dates and manage them on your behalf so that you never miss an important deadline. Where required, we can advise you on hosting packages and look after your renewals, so you’ll never suffer interruptions to your web presence.

A dependable web connection is another business essential. We help companies to choose the right internet connection technologies and we help set up the connections themselves. What’s more, as companies grow and technologies evolve, so we help clients to understand their changing needs and to plan accordingly.

Email is the backbone of business communication, and we understand how crucial it is to keep your email systems up and running without interruption. We pride ourselves on ensuring your email remains efficient, even with the addition of new accounts and multiple sites. Experience the peace of mind that comes with dependable email communication backed by our commitment to excellence.

For help with a web service provider for your business, call our experts today on 01995 600700.

IT Support - Support Staff at Desks

Your Local IT Support Provider in Preston

Why choose AMP?

It’s our people that make AMP InfoSys special. We only employ experienced IT professionals, and our technical skills rank amongst the very best in the region. From our head office based in Preston, we can operate as your trusted support partner, delivering world-class leading expertise in fully managed IT support services to small, medium and large businesses across a diverse number of industry sectors.

Need expert IT support services for your business? Call our experts today on 01995 600700 for a free consultation,  or submit an enquiry form through our  contact page.

Latest Testimonial
We have recently made the switch to using AMP as our outsourced IT function. We have found the transition seamless and already feel like they have made a significant difference to our IT systems. Their response time is great and their communication is pitched at the right level ensuring that we understand what is going on at all times. We would highly recommend them.
Rebecca Bradshaw

Director
 of Rotherham Taylor Ltd
IT Support Working at Laptop
Years of Experience

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    If you need responsive and reliable IT solutions that are tailored to your business, then contact the experts at AMP. Our skilled engineers provide outstanding IT support and technical expertise you can depend on.