Client Case Study

Managing and Upgrading IT Solutions for Veterinary Care

Client Overview: Lane Vets in Lancashire

Lanes Vets is a well-established, independent veterinary practice based in Lancashire. They are spread across four modern surgeries for small animals located in Garstang, Lancaster, Poulton-le-Fylde and Cottam (Preston).

For many years their dedicated teams have delivered both outstanding facilities and personalised care. Also, a specialised farm-only practice based in Claughton-On-Brock and export services, offering veterinary health certification through a specialised Export team in North West England.

Their strengths lie in their modern equipment, emergency care, specialist referral services and preventative health offerings. Alongside this and most important of all, they are genuinely a fabulous team of people, with a strong commitment to both their clients and animals they treat. It’s why we love to work with them ourselves.

Working with a dedicated team

Case Study: Supporting Lanes Vets with Secure, Reliable IT

A Trusted Technology Partnership

At AMP InfoSys, we’re proud to support organisations across healthcare, residential care, dental, and veterinary sectors. Our role goes beyond providing IT support—we work as a trusted technology partner, helping businesses use technology to operate more efficiently, securely, and confidently.

One such partnership is with Lanes Vets, a leading veterinary practice serving communities across the region.

Helping Lanes Vets Focus on Exceptional Animal Care

As a long-term IT partner to Lanes Vets, we provide comprehensive IT support, cyber security, and strategic technology guidance across their organisation. Our goal is simple: to ensure their teams can focus on delivering outstanding care to animals while we take care of the technology that supports their business.

Our support includes:

Management of Microsoft 365, email systems, and integrated business applications.
Ongoing maintenance and support of computer hardware, networks, and cloud services.
Proactive cyber security measures to protect sensitive client and patient data.
Responsive IT support for users across multiple sites.
Strategic technology planning to align IT investments with business growth.
Expert guidance on digital transformation, compliance, resilience, and future technology requirements.

Future-Proofing Through Windows 11 Migration

With Microsoft ending support for Windows 10, Lanes Vets needed a clear plan to modernise their IT infrastructure and maintain security compliance.

Working closely with their team, we assessed existing devices, identified upgrade requirements, and managed the rollout of new hardware and Windows 11 upgrades. Careful planning ensured minimal disruption to daily operations while providing users with a more secure, reliable, and efficient working environment.

The result was a smooth transition that strengthened security, improved performance, and positioned the business for future growth.

Delivering Real Business Benefits

Reliable technology is essential in a busy veterinary practice where access to information and communication systems directly impacts patient care.

Through our ongoing partnership, Lanes Vets benefits from:

Fast, reliable access to patient records and practice management systems.
Improved communication and collaboration across multiple locations.
Reduced downtime and operational disruption.
Enhanced cyber security and data protection.
Confidence that their technology is being proactively managed and maintained.

A Partnership Built on Trust

Technology should enable growth, not create obstacles. By acting as an extension of the Lanes Vets team, we help ensure their systems remain secure, dependable, and ready for the future.

We are proud to support Lanes Vets and look forward to continuing our partnership as their business evolves and grows.

“Working with AMP has made a real difference to how we manage our IT across all our practices. Their team understands the unique challenges of a busy veterinary environment and consistently provide reliable, proactive support that keeps our systems running smoothly. The recent upgrade to Windows 11 was handled seamlessly, with minimal disruption to our daily work. We value their friendly, knowledgeable approach and the peace of mind that comes from knowing our technology is in safe hands. AMP InfoSys have become a trusted partner who genuinely care about our business and our ability to deliver the best possible care to our clients and their animals.” – Mandy Wilkinson, Practice Manager, Lanes Vets