IT Support - Support Staff on Headset

IT Support Fulwood

Introduction

IT Support Company

From security risks to the challenges of growth, modern businesses today face a broad array of IT challenges, from security risks to managing growth. With the increasing complexity of these issues, Managers must keep updated to stay on top of an increasing number of challenges, as no single person can be a specialist in them all, making it difficult to stay in control.

Fortunately, we are a business IT support company based near Fulwood who can help your company to ensure your IT systems operate as smoothly and efficiently with minimal downtime. Our range of comprehensive services will keep your IT infrastructure in top shape. From carrying out simple IT repairs to making the most of our cloud-based solutions for flexible, cost-effective and collaboration on documents and files in real time. We invest time to work alongside you as an extension to your team to help you with any hardware, software, infrastructure and planning needs.

 

A broad range of options tailored to suit you.

Working as an extension to your team.

IT Support - Service engineer working on a server

IT Support Services Fulwood

Whether you’re looking for fully managed IT services , cyber security , strategic advice or your internal IT team just needs some support on IT problems. Our team of highly skilled and fully trained IT engineers always deliver a consistent service you can rely on. Available 24/7, we can respond quickly to ensure your technology operates smoothly, minimising disruptions and enabling your business to thrive in today’s fast-paced digital world.

Do you need help with your hardware, software, infrastructure or planning? Call our dedicated IT support desk today 0800 368 7730 to book an IT support engineer.

Business IT Support Services Fulwood

If, like some organisations, you rely on specialist software or you have multiple platforms spread across multiple sites, an IT support agreement might be the most useful and cost-effective option.

From our head office based in Preston, our team of IT professionals have extensive experience in providing business IT support services across many different sectors with industry-specific software and devices – everything from CNC manufacturing systems to x-ray machines. If your business is looking for specialist IT support, there’s an excellent chance we can help you..

Support By Sector:

IT Support for Accountants
IT Support for Tourism & Leisure
IT Support for Lawyers
IT Support for Veterinary
IT Support for Manufacturing
IT Support for Food & Agriculture
IT Support for Dentists & Medical

If you cannot see your sector listed here? To find out if we can provide support for your business – Call our IT support desk today on 0800 368 7730.

IT Support - Call Tech Support
Your Trusted Software Support Partner

As a business, you don’t want to spend time solving IT conflicts and infrastructure problems. You just want stuff to work – so we’ll make sure that it does.

As organisations develop, they typically introduce new hardware, software and security measures. Their systems can become more complex, with many more elements, and that presents certain challenges. .

  • Advice about software choices – from operating systems to everyday packages
  • Software installation and testing
  • Fixing problems with your existing systems
  • Getting new and existing systems to ‘talk’
  • Advising on security software
  • Training in software such Microsoft products

We’ll make it our job to bring them all together, to streamline your technology and get it working as fast and as smoothly as possible.

Are you looking for a new service provider in Fulwood? Why not talk to our software support team on 0800 368 7730 to discuss your business needs.

Call Out & Repairs 24/7 Service Provider

Accidents, wear and tear, user error and many other factors can cause IT systems to falter. When they do, you need a rapid and robust fix that gets your staff and systems fully operational as soon as possible.

If you’re having technical issues with a server, a network, a workstation or some other vital element of your IT infrastructure, you can simply call us out to fix it. Our on-site support service is available throughout Preston, and we can sort most problems out in a single visit.

Sometimes, a call-out won’t be necessary. Our experienced support staff can often talk you through the steps necessary to address and fix the fault yourself or, if you need more active assistance, we can use remote desktop technology to access your system and make the necessary investigations online.

Looking for reliable ongoing support for your team? Our outsourced service desk is a good choice for businesses that rely highly heavily on IT systems. As your trusted service provider, our experienced staff will take your calls and support requests whenever they arise, and you will be supported by a dedicated account manager backed by an experienced team of IT experts to take charge of solving whatever challenges your business faces..

To find out more regarding our call out & repairs services covering the Fulwood area.  Call our IT support help desk today on 0800 368 7730.

Printer Support Services

The amount of time employees can spend on printer-related problems can be frustrating. The difficulties of printing, scanning, copying or faxing documents on old hardware or poorly configured software are just the start.

Fortunately, these and other problems are all addressed by our print service. By eliminating technical issues before they occur, we help to reduce the hidden waste of employees’ time incurred on print-related tasks. To begin with, an audit of your office environment will help to identify opportunities to make big efficiency savings. Then we’ll submit clear proposals for how your printers can best be managed. For a fixed cost, the service includes:

  • Regular maintenance
  • Call-outs / rapid repairs
  • All consumables – ink, paper etc.
  • Software / driver updates
  • Appropriate security measures
  • Detailed management reports on printer use

To find out more about our support packages available. Call our IT support help desk today on 0800 368 7730.

Backup Service Provider

Your business-critical data is the backbone of your operations, but it’s also incredibly fragile.

Any number of factors could cause it to disappear forever: human error, data corruption, or hardware failure. Don’t leave your business vulnerable to these risks. With a secure backup in place, you can minimise disruptions to your operations, avoid lost productivity and revenue, and ensure that your business stays up and running.

Our backup service works quietly and consistently in the background so, the chances are, you’ll rarely be aware that anything at all is happening. The process has a minimal ‘footprint’ and should cause no noticeable slowing or disturbance to your systems.

The service can be tailored to your needs, but it will typically offer comprehensive coverage – extending to your servers and your workstations. Allow us to handle the configuration and set up the scheduling, and your data backup system should become a great asset to the business.

For help with data backups for your business, call our IT support help desk today on 0800 368 7730.

IT Support - Backup Service - Businessman using computer to backup data.
Robust Cyber Security Solutions

Discover the ultimate solution to safeguard your online world with absolute ease.

We provide cyber security solutions for businesses throughout the Preston area. Reliable solutions to empower your business to operate securely and confidently in today’s digital environment. Whether safeguarding sensitive data or defending against cyber threats, this cutting-edge platform delivers robust protection to meet your security needs.

With advanced systems in place, you can focus on growing your business, knowing your digital assets are secure. Embrace seamless, reliable security to navigate the ever-changing digital landscape with confidence.

Do you have cyber security concerns? Call our experts on 0800 368 7730 to learn more about how our cyber security services will help minimise risks and safeguard your most important information against a cyber attack.

IT Support - Cyber Security
Disaster Recovery Backup Services

Companies’ systems and data can potentially be at risk from natural disasters such as flooding, from accidents, from criminal acts such as theft and arson and, of course, from cyber attack. To counter these threats, it is important that you develop a disaster recovery plan.

As part of our client safeguarding work, we offer practical, expert advice and standalone backup solutions. Our security and disaster recovery assessments include a review of your business continuity measures. We’ll identify any weaknesses in your policies and practices, and we’ll advise you on your options for adopting best practice. We’ll also suggest improvements that will give you that critical last line of defence against a successful attack.

You’ll have the reassurance of knowing that your business can recover from such an incident within a commercially acceptable timeframe. Our support team will be there to help you recover, in a calm and efficient manner. We’ll get you operational as quickly as possible. Basically, we’ll be there when you need us most.

To discuss your disaster recovery needs, call our IT help desk on 0800 368 7730 today.

IT Support - Data Recovery Laptop
Proactive Monitoring Systems

We don’t just offer support when IT issues arise. Our proactive monitoring operate 24 hours a day, and fix most problems as they arise and keep your systems running smoothly..

With a proactive approach, we use remote monitoring and management technologies to identify potential problems with your servers and workstations before they ever have a chance to cause you disruption. in many cases, this even allows us to fix problems remotely without ever having to interrupt your routine operations.

We’ve developed our Workstation package to monitor your PCs and laptops and keep them in optimum health, and our Server options further reduces your digital risks, whilst maximising network security. Our expert team will update your software patches/hotfixes, your anti-virus definitions and generally bolster your defences against cyber threats.

In addition, our Mobile service enables us to monitor, manage, secure and support all your devices, so they can be safely integrated into your company’s technology infrastructure – without compromising on the privacy of your staff. Our active management services are fully scalable, and suitable for any stage of your business.

Ready to safeguard your business with proactive IT support? Contact our help desk on 0800 368 7730 to find out how we can help you.

IT Support - Monitoring Data Graph
Web Services Provider

Our web services keep your websites and communications well managed, secure, and up to date.

We can help you register and keep track of your domain name renewal dates and manage them on your behalf so that you never miss an important deadline. Where required, we can advise you on hosting packages and look after your renewals, so you’ll never suffer interruptions to your web presence.

A dependable web connection is another business essential. We help companies to choose the right internet connection technologies and we help set up the connections themselves. What’s more, as companies grow and technologies evolve, so we help clients to understand their changing needs and to plan accordingly.

Email is the backbone of business communication, and we understand how crucial it is to keep your email systems up and running without interruption. We pride ourselves on ensuring your email remains efficient, even with the addition of new accounts and multiple sites. Experience the peace of mind that comes with dependable email communication backed by our commitment to excellence.

For help with a web service provider for your business, call our experts today on 0800 368 7730.

IT Support - Support Staff at Desks

Your Local IT Support Provider Covering Fulwood

Why choose AMP?

It’s our people that make AMP special. Unlike some other agencies, we only employ experienced IT professionals, and our technical skills rank amongst the very best in the country. From our head office based in Preston, we can operate as your trusted support partner, delivering world-class leading expertise in fully managed IT support services to small, medium and large businesses across all industry sectors.

Need expert IT support services for your business? Call our experts today on 0800 368 7730 for a free consultation,  or submit an enquiry form through our  contact page.

Latest Testimonial
“We’ve worked with Adam and James from AMP for over 10 years; as the business has grown, we’ve always found them and the rest of the team to be friendly, knowledgeable & efficient. They are a reliable partner who have proactively managed our IT support throughout this period, sometimes challenging our established practises but always wanting to make sure we have the most robust and secure systems in place. This ensures our systems and data remain secure, allowing us to focus on our own customer service and business growth.”
Chris Gibson, MD of GGM Group
"Adam & his team at AMP have provided us with a solid, reliable, professional service over the last 20 years. Over that time I have been approached by other security & IT providers, none of which have measured up."
Patrick Daniels
Second Chance Ltd
"Working with AMP InfoSys has made a real difference to how we manage our IT across all our practices. Their team understands the unique challenges of a busy veterinary environment and consistently provide reliable, proactive support that keeps our systems running smoothly. The recent upgrade to Windows 11 was handled seamlessly, with minimal disruption to our daily work. We value their friendly, knowledgeable approach and the peace of mind that comes from knowing our technology is in safe hands. AMP InfoSys have become a trusted partner who genuinely care about our business and our ability to deliver the best possible care to our clients and their animals."
Mandy Wilkinson, Director & Product Manager
Lanes Vets
"AMP has been our trusted IT support provider for many years. Although we briefly worked with another provider, we ultimately chose to return to AMP - a decision we’ve never regretted. Their understanding of our business needs and expectations is exceptional. They respond quickly to any queries or issues, and their team of engineers is consistently knowledgeable, professional, and patient. I would highly recommend AMP to any business looking for reliable and efficient IT support."
Rosa Stuart, Practice Manager, Towers & Gornall Accountants
"Working with AMP is a partnership built on trust, shared values, and a forward-thinking approach. Both of our businesses started from local roots and have grown through the same commitment to reliability, innovation, and customer care. As two companies at the forefront of developing technologies in our respective industries, we understand the importance of staying ahead. AMP’s IT support gives us the confidence that our systems are secure, efficient, and ready to evolve with us, allowing our team to focus on delivering the fast, high-quality service our customers rely on. It’s reassuring to work with a company that truly understands what it takes to combine progress with personal service."
Paul Talarczyk, Managing Director, Allcool NW Ltd
Years of Experience

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    If you need responsive and reliable IT solutions that are tailored to your business, then contact the experts at AMP. Our skilled engineers provide outstanding IT support and technical expertise you can depend on.